Contact Groups let you easily control which contacts on your account are alerted when a host is listed. You can specify as many Contact Group on your account as you like- every host could have their own Contact Group if you want.
Contact Groups can be added via the Manage -> Groups section of the portal. Simply enter name (label) of the Contact Group, and click “Add Contact Group“.
Contact Gropus can include a time zone and weekly schedule (start & end times per day); alerts are only sent to this group during the scheduling window. This means you can configure groups of contacts that will only receive alerts during business hours, or after-hours, or only on weekends. Times selected are relative to the selected time zone.
Once the Contact Group is added, it can be selected when adding / editing Contacts, from the Manage -> Contacts section:
And can be selected when adding / editing Hosts, from the Manage -> Hosts section:
