Automatic payments can be configured via the Billing -> Overview page of the portal, for both customers on the Ultimate package, and for customers on month-to-month packages.
Auto-Recharge: Ultimate Package
Customers on the Ultimate package can enable the Auto-Recharge feature on their account, by selecting the “Auto-Recharge” button:
Click to enable or disable the auto-recharge feature, and then select a falls below, recharge-to amount, and payment source.
In the example above, if the account balance falls below $5, the auto-recharge process will take a payment from the selected credit card, and bring the balance back up to $25.
Auto-recharge requires a valid credit card; we do not currently support auto-recharge from a Paypal account.
Auto-Renewal: Month-to-Month Packages
Customers on month-to-month packages (Professional and Enterprise packages), can enable auto-renewal of their current package:
Click the “Auto-Renewal” option under your current month-to-month package, and then click to enable the auto-renew feature, and select a payment source:
Auto-renewals are processed 7 days before the normal expiration date of the package, and requires a valid credit card; we do not currently support auto-renewal from a Paypal account.